Managing a warehouse is complicated as it involves numerous responsibilities. Warehouse service is the backbone of supply chain management. The sector contributed 75 billion dollars to the GDP of the US alone. Effective management of warehouses will automatically push other sectors, making it an important sector of the economy.
Warehouse logistics in an essential component of supply chain management. Warehouse management involves the management of the day-to-day operations, including dispatching, shipping, storage, and return orders. It aims at managing inventory, minimizing costs, periodic management of stock, and much more. In short, warehouse management caters to the requirements of the internal and external customer.
According to a study conducted by the Motorola Future of Warehousing, 66% of the retailers have invested in warehouse management technologies in 2018. This is a clear indication of the importance of warehouse management in the business world.
Warehousing and e-commerce
No service can match the ease of ordering online. E-commerce has been the most rapidly growing sector, with the sales of e-commerce growing by 14.9 % in 2019 in the US. The sub-category of retail e-commerce is the most popular form adopted by a large number of e-commerce websites.
Warehouse services should be proficiently and consistently watching the market dynamicity. A warehousing service manager should be able to provide accurate, periodic, real-time data regarding market trends, demand fluctuation, change in ordering trends by the consumers, etc. This helps companies adapt or alter strategies to meet the market trends.
Not all e-commerce warehouses are the same. Different kinds of e-commerce requirements are fulfilled by different classes of warehouses. Mega e-fulfillment centers are gigantic centers and include cold storage where products are stored for the e-orders. Parcel hubs are automated warehouses with loading bays for trucks. Parcel delivery centers and shipping companies are responsible for managing home delivery.
Qualities of a successful warehouse manager
Managing a warehouse is complicated and warehouse managers play a vital role in determining the overall success rate of a company. Finding a good and efficient warehouse manager is crucial for the smooth functioning of the warehouse. The manager has to be multifaceted and must excel at multitasking in order to handle a warehouse.
Here are some qualities which a warehouse manager should possess to be able to run the warehouse smoothly:
- Ability to organize and arrange
The manager should be well-versed in basic administrative skills. Along with this, they should be skilled in efficiently utilizing the tools of the warehouse to administer the warehouse smoothly. They should have a keen sense of workforce management and should be efficient in achieving high levels of productivity.
Organizing a warehouse is very important as an unorganized warehouse is an invitation to workplace injuries. It is always better to stack items vertically rather than horizontally. This will help the manager utilize the space in a better manner. Also, placing the top sellers near the distribution center will make them accessible and eliminate unnecessary costs.
- Mining labour productivity
Labour accounts for approximately 50% of the total operating cost of any warehouse, which is the biggest area of expenditure. A warehouse manager should be able to track the performance of the workforce. All the error-prone areas should be tracked and follow-up actions should be taken. They should be able to mine the productivity of the workforce. With successful management, a warehouse manager can save up to 30% of labour costs. They should promote innovation and take to workers into consideration when making any decision.
- Accuracy in operations
The job of a warehouse manager is very technical and warehouse operations require precision and accuracy. The analysis of market trends, performance tracking of the workforce, use of tools and machinery, etc. should be done with complete accuracy. In addition, innovation in technology is making the handling of warehouse even more technical and precise.
- Efficiency in tech handling
Warehousing services are assisted by innovative technologies that make the handling of warehouses much easier and precise. This upgrade in the warehouse management creates a way for accurate tracking and areas of improvement in operational efficiency.
The introduction of the Warehouse Management System (WMS) has made warehouse management much more effective. WMS is a system that looks after the warehousing services and data. The system requires technical skills for handling, but makes the warehouse handling much more precise.
- Safety and security
The warehouse manager should keep the safety of the warehouse and the workers at the forefront. They should take the necessary actions to eliminate the chances of workplace injuries. Workplace security should be prioritized and always kept in the forefront. There are several injury-prone areas in a warehouse and organizing warehouse services is crucial for eliminating the chances of injuries.
- Leadership quality
Not only in warehousing services, but leadership quality is also required at every managerial activity. The warehouse manager should have a great influence on the workers and should be able to mine productivity from the workers. They can use motivating tools for encouraging the employees to meet the targets, and should treat the coworkers with respect and the workers should not fear telling them their grievances and suggestions. In addition, the manager should be well aware of the potentials of the work and should be able to make an efficient allocations.
A warehouse is a matter of millions and billions of dollars. Bearing such a responsibility is a matter of great integrity and the manager should be trust-worthy, honest and loyal.
- Ability to work under pressure
A warehouse manager should be able to handle pressure and work efficiently. In cases of losses, they should act calmly rather than making hasty decisions, and should be able to work to resolve the issue when something goes wrong.
Handling a warehouse is not at all easy as it requires a number of skills to manage a warehouse efficiently. A warehouse manager should be selected with the above traits in mind in order to ensure the optimal operation of the warehouse.
- Posted by admin
- On May 27, 2020