Shipping is quite important, especially in the case of an online business. However, we must recognize that shipping is more than merely delivering products to the consumer. It also demonstrates a company’s dedication to offering an outstanding overall experience for its clients. Avoiding some of the most typical shipping blunders can put you a step ahead of the competition. A majority of these errors are minor, yet their consequences can be major. If a business owner recognizes these blunders, they can simply prevent them, but identifying them can be difficult.
Some of the most common mistakes regarding shipping are:
1. Inadequate Packaging
Approximately half of the trouble that develops during the transportation of a product is due to incorrect packaging. The main common cause of product damage is improper packaging done by shippers. Online businesses provide a wide range of items in various forms and sizes and all the forms and sizes need adequate packaging.
2. Improper value of goods indicated
All goods shipped must have an appropriate value listed for customs reasons. Your shipment will be delayed in customs clearance if you do not provide this information. Transportation expenses must be listed individually from the value of your products in northbound shipments to Canada.
3. Easy Return Services
Customers investigate the terms and conditions for returning a product in the event of damage or malfunction. These days customers even want to know how to return a product, for example a mobile phone, and receive a newer version of it if the manufacturer releases a newer version. One of the most typical shipping blunders made by online merchants is not having a clear and easy-to-understand return policy.
4. Delays in Shipment
When sending small parcels to Canada, a great percentage of shippers, whether new or seasoned, face some hassles. When compared to domestic shipping, these problems typically translate into a higher percentage of consumer complaints about things like delays, inconvenience upon delivery, exorbitant expenses, or a combination of these.
5. Fewer Options for Shipping
What you need to realize is that the cheapest delivery option isn’t necessarily the best one. Other things may be more important to some buyers than price as a consumer may decide to pay a higher price in exchange for a speedier delivery. Customers may value shorter delivery times, package security and benefits such as guaranteed delivery above lower shipping charges. When it comes to giving shipping alternatives to your clients, you need to be flexible. A good method is to identify the qualities that their consumers value the most, and provide delivery alternatives for those.
Inadequate Requirements when Exporting
Another mistake is not having enough information to meet the criteria when sending items to another country.The following are the basic requirements:
• Importer identity number
• Honest declaration of the business invoice on the bill of lading
• Depending on the items you’re delivering, you may need additional certificates and criteria from other authorities, etc.
Make sure to check your product’s categorization to see if there are any further criteria from other agencies, and ensure you meet them with the aid of a Customs Broker.
- Posted by WiserTech Solutions
- On December 24, 2021